Refund and Return Policy
Effective Date: October 7, 2024
Thank you for shopping with Maidganized. We strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, please review our return and refund policy below.
1. Returns
1.1 Eligibility for Returns
You may return most new, unopened items within 10 days of receiving your order for a full refund, provided they are in their original condition and packaging. Items that are used, damaged, or missing parts may not be eligible for a return.
1.2 Non-Returnable Items
Certain items are non-returnable, including but not limited to:
- Gift cards
- Downloadable software products
- Personal care items (e.g., cosmetics)
2. Return Process
2.1 Initiating a Return
To initiate a return, please contact us at info@maidganized.com with your order number and reason for the return. We will provide you with instructions on how to return your item.
2.2 Return Shipping
You are responsible for paying the return shipping costs, unless the return is due to our error (e.g., incorrect or defective item). We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee that we will receive your returned item.
3. Refunds
3.1 Processing Refunds
Once we receive and inspect your returned item, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within a certain number of days, depending on your card issuer’s policies.
3.2 Partial Refunds
We reserve the right to issue partial refunds for items that are not in their original condition, are damaged, or are missing parts not due to our error.
4. Exchanges
We currently do not offer direct exchanges. If you would like a different item, please return the original item for a refund and place a new order.
5. Contact Us
If you have any questions or concerns about our refund and return policy, please contact us at:
Maidganized
Email: info@maidganized.com
Website: maidganized.com
Thank you for choosing Maidganized! We appreciate your business and are here to assist you.